There are only 4 ways to grow your business, and you'll learn them a free, two-hour seminar facilitated by professional business development specialists.

Sterck Kulik O'Neill's next growth workshop will be held Thursday, September 10 starting at 5 pm in the firm's downtown San Francisco office.

Register now and you'll learn steps you can use in your business the next day. The seminar tips are logical, understandable, and are very achievable.

The possibility of losing your home to foreclosure is terrifying. Scam artists are preying on the vulnerability of desperate homeowners by using half truths and outright lies to sell services that promise relief. Then they fail to deliver.

The scam artists use simple and straight-forward messages like the headline of this article: "Stop Foreclosure Now!"

Once they have your attention, they use a variety of tactics to get your money.

Learn about the scams to protect yourself, your family, or friends. And see what legitimate help distressed homeowners can get.

Your best customer service policies are useless if your staff says the wrong thing a key moment.

Our personal least favorite opening sales line is, "I'm surprised you haven't heard about us." And, that word bomb is also at the top of the no-no list put together by customer service coach Bill Lampton.

Why does Bill hate this line (and 9 others)? What should your staff say instead?

New regulations by the Federal Trade Commission will prohibit most commercial telemarketers from making those annoying pre-recorded telemarketing calls to consumers - whether or not they have signed up for the Federal Trade Commission's National Do Not Call Registry.

The FTC regulations, which go in effect tomorrow (September 1), say that telemarketers can't make pre-recorded calls to anyone, even if they have done business with the person, unless they have received written permission from the customer.