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The Accounting Educator from Your Financial Success Advisors
February 27, 2009

Greetings!

in this issue
  • Increase Sales by Calling Old Clients
  • The Bad Economy and Employee Theft
  • The Bad Economy and Your Relationship
  • Who Sets the Tone in Your Office?
  • Earn Your 40 Entries Today!

  • The Bad Economy and Employee Theft
    Some pressured employees turn to theft

    Even highly trusted, well meaning, and proficient employees have been known to crack under financial strain and resort to stealing from their workplace.

    Harder times mean some employees will be looking for ways they can cut down their personal expenditures. One technique they may resort to is pilfering your business' assets.

    Processes and routines that remove temptation and opportunity - or internal controls as accountants refer to them - are the most effective way of deterring internal theft.

    Here are some tips to help set up your controls. And, we can help with your business' specific situation. Just give us a call!


    The Bad Economy and Your Relationship
    You Paid How Much for That?

    Many family fights are about money. In bad times the fights are worse and more frequent. They can permanently damage a struggling relationship.

    We have some suggestions to help:

    Your accountant is happy to provide impartial financial advice, but we let others do the marriage counseling. So, read the books and articles, and do some constructive talking.


    Who Sets the Tone in Your Office?
    The Most Important Person in Your Office

    "Remember, everyone loves to feel important and the best place to start making someone feel important is right at the beginning, with the first person the customer has contact with," counsels Hal Becker.

    If you want to provide excellent customer service, turn to the person doing your receptionist duties. Check their traits, support them, and don't cut them to "save" money.


    Earn Your 40 Entries Today!
    Garmin GPS

    You will receive 40 automatic entries in the Tax Season Giveaway if you get all your tax information to Sterck Kulik O'Neill by 5:30 pm today. That's 40 chances to win a Garmin 760 GPS, a 120 Gigabyte iPod classic, a Canon 10 Megapixel camera, or 8 Gigabyte iPod Nanos.

    Can't do it today? Then deliver the information by next Friday and earn automatic 20 entries!

    Help us do your taxes on time AND receive automatic chances to receive the GPS and other cool electronics!


    Increase Sales by Calling Old Clients
    Charles Sterck, CPA

    In one recent seminar, we asked a participant if his company tracked the clients it lost and if he had tried to regain their business.

    After the class, when the owner called the customers he hadn't seen in two years, the company received $20,000 in orders and also restored relationships.

    Watch this 3-minute video and hear more about how to increase your sales by making calls to people who already know you.

    Charles R. Sterck, CPA
    Partner

    The Case Study on How to Increase Sales
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