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The Accounting Educator from Your Financial Success Advisors
January 5, 2009

 

in this issue
  • Send in Your Information Early and
    [Maybe] Win a Prize!
  • Unlock the Mystery of Great Customer Service
  • Classic Conflict Situations in Family Business
  • 9 Ways to Brave a Scary New Year
  • Learn the 4 Ways to Grow Your Business
  • The Rest of the News

  • Unlock the Mystery of Great Customer Service
    Providing great customer service

    Perceived indifference is one reason your clients stop calling and take their business elsewhere.

    Improving your customer service helps retain clients and make them both feel valued and value your business.

    Customer service author and sales trainer Hal Becker knows the six basic reasons customer service fails.


    Classic Conflict Situations in Family Business
    Angry family

    The holidays add stress to many family relationships. In families that also work together, the friction can heat up even more!

    If your family relationships are feeling a bit too "complex", check out these solutions.


    9 Ways to Brave a Scary New Year
    Happy? 2009 !

    Scary or Happy New Year?? !

    With daily headlines on bailouts, bankruptcies, and a broken-down job market, workers everywhere are bracing themselves for 2009 -- afraid for what's next.

    Bill Treasurer offers 9 ways to brave a scary '09 at work, home, and beyond. Use these ideas for more profit and more success in the new year.


    Learn the 4 Ways to Grow Your Business
    Business woman

    There are only 4 ways to grow your business.

    You will learn them and other tips to help you grow your business at a free Business Strategy Seminar at Sterck Kulik O'Neill's San Francisco office, Thursday, January 29th between 5 and 7 pm.


    The Rest of the News
    News!

    Don't forget to visit our news page for regularly updated articles for your financial success.

    Today the news page talks about:

    • Congress is likely to pass an early stimulus bill for President Obama to sign.
    • Mortgage interest and mortgage forgiveness and your California taxes
    • Jumpstarting the 2009 tax year.
    ... and more stories to help you and your business


    Send in Your Information Early and
    [Maybe] Win a Prize!
    Geoffrey Kulik, CPA

    Tax organizers will arrive in the mailboxes of Sterck Kulik O'Neill tax clients by January 15th. Our professional accountants are already talking with clients about their taxes and helping them gather their financial reports.

    To encourage people to send tax information in early, Sterck Kulik O'Neill will automatically enter filers into a Tax Season giveaway. The earlier you give us the information needed to prepare your return, the more automatic entries you'll have to win a cool electronic gadget!

    This year were are giving away a Garmin GPS, an Apple iPod Nano, or Canon digital camera. Details of the prizes are shared in the organizers and are also available online.

    Please contact us if you are a client and do not receive an organizer by the 15th. We are welcoming new clients and invite you to contact us, too!

    Submit your information by February 6 and earn 100 automatic entries. The number of easy entries decreases each week through March 27. So, send in your materials early for more effortless chances to win!

    Geoffrey P. Kulik, CPA
    Director

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