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The Accounting Educator from Your Financial Success Advisors
October 21, 2008

Dear Galen Workman,

in this issue
  • Is Your Business Big Enough to Have Loyal Customers?
  • Free Business Seminar Next Week
  • Do Clients Get Your Number?
  • 8 Ways to Keep Your Business Afloat
  • The Rest of the News

  • Free Business Seminar Next Week
    Business Growth Strategy Seminar October 30, 2008

    You're invited to discover the 4 ways to grow your business, learn to identify and monitor Key Performance Indicators, and explore a four-step process entrepreneurs can use to empower their teams to improve the numbers.

    Come to Sterck Kulik O'Neill's free Business Growth Strategy Seminar's next Thursday, October 30th at 5 pm in the firm's downtown San Francisco office.

    You will learn things you can start using in your own business the next day.

    The two-hour seminar is free, but advanced registration is required. Sign-up now for one of the limited spots.


    Do Clients Get Your Number?

    The election campaign is causing a plague of unsolicited telephone calls to ring everyone's phone.

    These political calls often come without caller ID, or they come from phone numbers marked "Private". In defense, a lot people -- including your clients -- let these anonymous calls go unanswered... especially when they are facing a deadline.

    At the same time, many of you have set up your business or cell phones to not broadcast the phone number. Maybe it made sense at one time, and maybe you don't want "everyone" to have your cell number.

    Whatever.

    It's time to re-think your private-number strategy. Even after the election barrage of phone calls has stopped, some of your clients will still ignore your anonymous calls... and in these economic times you cannot afford an unnecessary block or delay in communicating with a customer.


    8 Ways to Keep Your Business Afloat

    Work ON your business, not IN it You have to focus on working ON your business and not IN it to be successful in this challenging economy. You have to think strategically because you cannot rely on the same revenue stream that sustained you last year... or even last month.


    The Rest of the News

    Don't forget to visit our news page for regularly updated articles for your financial success.

    Today the news page talks about:

    • Comparison of the Presidential candidates' tax proposals
    • The IRS's denial of an "innocent spouse" defense to the wife of a compulsive spender
    • The rules on taking a "worthless stock" deduction for a fallen stock trading for just pennies

    ... and more stories to help you and your business.


    Is Your Business Big Enough to Have Loyal Customers?
    Charles Sterck, CPA

    Customer loyalty programs work big time for big companies but smaller business owners are often deterred from developing one. They worry about how much it would cost or how difficult it would be to organize and manage.

    As a matter of fact, you can utilize the very same principles that keep customers coming back to big companies to develop a customer loyalty program for your business.

    You can do it without a lot of cost and drama.

    Learn how.

    Charles R. Sterck, CPA
    Managing Director

    Keep Your Customers with a Loyalty Program
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