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Dear Galen Workman,
| "I'm Sorry" |
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A simple, "I'm Sorry!" solves so many
business and customer-relations problems.
Delivered correctly, an apology makes a
relationship stronger than before your
original mistake. If you hurry it (or email
it) you'll do more damage.
Pick the right way to say, "I'm sorry," and
strengthen your relationships.
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| Is Your Accountant Worth Your Money? |
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Are you satisfied with your current
accountant or CPA? Do they provide you with
the level of service, competence, and
benefits you deserve? If not, your choice of
CPA may be impacting your potential growth
and success.
To help you understand what your CPA should
provide, click on the logo to immediately
download your FREE assessment tool THE
PROFESSIONAL ACCOUNTANT'S $CORECARD which
specifically outlines the skills,
credentials, competence, and benefits every
professional and business owner should demand
from their CPA.
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| Discounting is Dangerous -- Correction! |
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Our last newsletter contained an incorrect
link to the story on "Discounting is
Dangerous". We apologize for the error.
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What's Your Profitability Ratio? |
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Net and gross profit are important to your
business. But, ratios like your Net Profit
Margin, Return on Equity, and
Return on Assets tell you more about your
business.
You need to know these numbers and what they
mean to make sure that you are using your
resources and energy correctly.
Use the article below to calculate your
profitability ratios. And, please contact
Sterck Kulik O'Neill when we can help you use
this profit information to gain financial
success.
Charles R. Sterck
CPA, Managing Director
Learn More about Your Profitability Ratios
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