- Work ON the business, not IN the business
|
- Identify and attract the ideal client for
their
business
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- Identify, capture, and use key performance
indicators
|
- Use Strategic Alliances with other business to
increase revenues
|
- Set company goals which meet both the needs of
the business and the owner
|
- Set employee Performance Standards that insure
consistent delivery of service to customers
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- Develop a strategic action plan to meet the goals
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- Make the business one that customers feel is
their "favorite business"... a business they will recommend to their friends and
associates
|
- Train and encourage employees so that they can
help the business meet its goals
|
- Develop Flash Reports that keep both management
and employees informed of their individual impact on the company
operations
|
- Increase business revenues through the Profit
Equation
|
- Understand, use, and manage the monthly financial
statements
|
- Identify and capitalize on the Key Frustrations
that are affecting existing and new customers. Review why the
identification of these frustrations may constitute the greatest
untapped business opportunity a business has.
|
- Develop an organization, set job descriptions,
and design systems that allow the business to operate without the
constant control and supervision of the owner. Allow the
principals to enjoy a vacation.
|
- Develop employee incentive and reward systems
that strengthen the business team members' dedication to producing
excellent service to the clients and strong profitability for the owners
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